Updated October 2023

Privacy Policy

At SehatAI, your medical privacy is built into our code. Learn how we handle and protect your sensitive information.

1. Data Sovereignty

SehatAI operates on the principle of data sovereignty. All medical records processed within our ecosystem are encrypted end-to-end. We do not sell, rent, or share patient clinical data with third-party advertisers. For large clinical networks, we offer localized server hosting within Pakistan to comply with national health data regulations.

2. Information We Collect

  • Practitioner Data: Name, professional license number, clinic affiliation, and contact details.
  • Patient Data: Demographics, medical history, clinical notes, lab results, and prescriptions provided by your healthcare provider.
  • Usage Data: Anonymized technical logs to improve platform performance and AI model accuracy.

3. AI Processing & Privacy

Our AI Scribe and Diagnostic tools utilize high-performance language models (including Google Gemini). When clinical audio or data is processed:

  • Data is transmitted over secure TLS 1.3 channels.
  • Processing is performed in volatile memory and is not used to train global underlying models unless explicit clinical consent is provided for research purposes.
  • Identifying information is scrubbed (de-identified) where possible before diagnostic inference.

4. Patient Rights

Under our Patient-Centricity core value, all users have the right to:

  • Request a portable digital copy of their entire medical history.
  • Request correction of inaccurate clinical records.
  • Withdraw from the SehatAI network at any time, subject to local medical record retention laws.

Contact Privacy Officer

If you have any questions regarding your data privacy, please reach out to our dedicated compliance team at:
[email protected]